Our Claims Performance Promise
At the Hanover Insurance Group, Our policy is performance™. This promise infuses everything we do for you. It's our commitment to the highest level of customer satisfaction.
Personal Claims
To report a personal auto or property claim, call our 24-hour hotline: 1-800-628-0250 or complete the appropriate web form.
Business Claims
To report a workplace injury or business claim, call our 24-hour hotline: 1-800-628-0250 or complete the appropriate web form.
Preparing for an Emergency, Catastrophe or Disaster
Important information and advice on what to do when you have time to prepare.